Client Delivery

Project handover: a checklist for the next owner

A handover is complete when the next person can continue. This checklist connects outcomes, open points and responsibility.

Complete the checklist for a real handover

Choose a specific transition: design to development, team to client or project to support. “Project finished” is too vague. This deliberately small template can be copied into a project document.

Review from the recipient's perspective. A long file list is unhelpful if the valid version is unclear. The goal is a usable basis for the next agreed step, not perfect documentation of all previous work.

Copyable handover template

All details are fictional and must be replaced with your own agreements before use.
FieldCompleted example
HandoverLayout version 03 to development
OutcomeMobile and desktop views with confirmed content order
RecipientResponsible role: development
Next actionTechnical implementation of agreed navigation
Open pointUsage rights for image 02 still being clarified
Owner of the open pointProject lead consolidates client feedback
Completion criterionRecipient can open the files and confirms they match the intended version

Before the handover meeting

  1. State the scope

    Separate the agreed outcome from parts not yet included. Do not hide missing components behind a general “finished” status.

  2. Identify the working basis

    Compile files, versions and relevant decisions. Identify outdated versions without assuming an unavailable versioning feature.

  3. Hand over open points

    Assign a role and next step to each open point. “To be clarified later” is not an actionable task.

  4. Test access

    Check with the intended recipient that required content is accessible. Internal admin access is not a substitute.

During the meeting: questions test the handover

Ask the recipient to describe the next step in their own words. A different answer reveals ambiguity in the handover package. This is more useful than asking whether everything is clear.

In the example, development might think image selection is final. Clarify: content order is confirmed, but one image's rights are unresolved. This invents no new approval status; it visibly separates two facts.

After handover: do not confuse completion with acceptance

An organisational receipt confirms the package arrived and was identified. Whether this also constitutes contractual acceptance requires separate clarification. Use precise terms.

If a file is replaced later, identify the affected version and tell the responsible recipient exactly what changed. They should not have to guess whether work already started still matches the current basis.

From the guide to the sample project.

Try the steps in the OOKI demo: tasks, client view, time entries and invoice draft with fictional data. No login required.

Try the demo (DE)